Kind Words
See Why Our Patients are Raving
At Bates Orthodontics, we’re reimagining orthodontic care. We are committed to outrageous quality with exceptional service – but don’t just take our word for it.

These Kind Words Make Our Day
We work hard to make our patients happy and these words affirm the work we put in each day. We hope they show the many different aspects we consider when working with patients including quality care, patient experience, and excellent results.
Love Bates Ortho! Staff is very welcoming and friendly, easy to work with. I felt that Dr. Bates understood my
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Love Bates Ortho! Staff is very welcoming and friendly, easy to work with. I felt that Dr. Bates understood my needs and is a great listener! Thanks for everything, love my smile now! Would recommend Bates Orthodontics for anyone needing ortho services.
Sue Beckman
Dr. Bates and his team are the BEST! They are so kind and truly think of everything. I love the
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Dr. Bates and his team are the BEST! They are so kind and truly think of everything. I love the games in the waiting room, the goodie bags, and Scout the office therapy dog! Dr. Bates is clearly an expert in all things Ortho, I would recommend them to anyone.
Brittany McBean
The staff is super friendly and Dr. Bates is as knowledgable as he is kind. I hate going to the
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The staff is super friendly and Dr. Bates is as knowledgable as he is kind. I hate going to the dentist, I love going to my orthodontist!
Conor Day
Dr. Bates and his staff have been wonderful, it is evident in their commitment to their profession. My 12 year
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Dr. Bates and his staff have been wonderful, it is evident in their commitment to their profession. My 12 year old has had a very positive experience in getting braces and we look forward to the follow ups.
Jeff Faries
Absolutely fantastic .. Dr. Bates took over my son’s Ortho care unexpectedly and handled it in a very professional and
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Absolutely fantastic .. Dr. Bates took over my son’s Ortho care unexpectedly and handled it in a very professional and caring way. Staff is welcoming, helpful and very professional as well
Kim O'Connell
We love Dr. Bates. The office is extremely friendly and they are very accommodating.
Katie Killius
Love this practice. Dr. Bates and his staff are wonderful. We highly recommend them
Ushan Govender
Excellent practice! They take the time you need to explain all options so that you can make a well-informed decision
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Excellent practice! They take the time you need to explain all options so that you can make a well-informed decision without any pressure. Dr. Bates and his staff are professional, friendly, and take the time you need to ensure the right outcome for each patient as an individual. I love that they don’t rush – always willing to elicit questions and provide answers for their patients and their parents, when the patient is a minor. I tell all my friends to go to Dr. Bates for their orthodontic needs..
Susan Duggan Polen
#1 Ortho in Richmond. Cares so much about his patients and wants the very best for them. He is fair,
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#1 Ortho in Richmond. Cares so much about his patients and wants the very best for them. He is fair, professional and very knowledgeable. Highly recommend.
Susan McElhaney Steenrod


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