REVIEWS

TESTIMONIALS FROM OUR PATIENTS

RICHMOND’S TOP RATED ORTHODONTIST

We pride ourselves in being one of the top rated orthodontists in the Richmond, Virginia area. We are also a Platinum+ Invisalign Provider serving West End, Mechanicsville, and Chesterfield.

Bates Orthodontics - West End Office
4.9
Based on 89 reviews
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Raven Newman
Raven Newman
01:25 04 Nov 20
10/10 recommend Bates Orthodontics. Their staff is so accommodating on making sure you can get your appointment at a... convenient time to work with your schedule. The girls up front are always so sweet and kind, and remember you when you come in. They’re also incredibly helpful if you call and have questions. Jenny was phenomenal and wonderful to work with. She gives you all the options for payment methods and explains the process thoroughly. Dr Bates gave me an better diagnosis and different treatment options than any other practice I had checked out prior. Also, couldn’t beat the price quote. Hands down more reasonable than any other orthodontist I’d gotten a consult with.read more
Mignon Robinson
Mignon Robinson
07:20 20 Oct 20
Dr. Bates and his staff provide a great service. Professional, thoughtful and, most importantly, Dr. Bates stays... current with what’s happening in the world of orthodontics. The office has a very friendly feel and you know you are in good and informed hands when getting work done here. No one will regret getting orthodontic services at this clinic.read more
Small Thyme Bites
Small Thyme Bites
01:56 18 Sep 20
I am so impressed with Dr.Bates and the entire staff. My son and I never have to wait, everyone is always respectful. ... We’ve always been updated on office policy in a convenient uncomplicated way.Grateful,Tiffany Stephensread more
Janet Cole
Janet Cole
17:57 17 Aug 20
Bates Orthodontics has been an amazing experience twice now for their expertise in braces. Dr. Bates has got to be the... most up-to-date and knowledgeable Orthodontist in this area and has never failed to beautifully create a smile that we’re proud of. Highly recommend this practice and have several times with the same results for those families as well. The staff is priceless with their personal care, always smiling and happy and very efficient. We have never waited for an appointment and they are always on time, state of the art equipment and comfortable modern offices. Simply the best all around.read more
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Bates Orthodontics - Northside Office
5.0
Based on 26 reviews
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Richard Allgood
Richard Allgood
21:41 22 Sep 20
Very nice facility with friendly, helpful and happy staff. Looks like everyone working there enjoys their job and that... alone makes for a great experience. Options for my sons procedure were well explained and reasonably priced with a nice payment option if needed.read more
Cara Pick
Cara Pick
02:27 20 Mar 20
Dr. Bates is awesome to say the least! I had a special scenario that needed to be dealt with for a tooth extraction.... His office was able to get me in quickly and use technology for making my retainer that was super simple and accurate. Their office is so clean and inviting and their staff is very welcoming and professional! I would trust Dr. Bates with any of my orthodontic needs.read more
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No No
No No
17:43 18 Aug 20
Our experience was great!From the moment we walked in the door all staff were helpful and kind.Dr. Bates explains... everything including different treatment plans and the reasons one may work better than the other. Quick appointment times available.We highly recommend Bates Orthodontics to anyone needing his specialty!read more
Megan S.
Megan S.
19:35 20 Mar 20
Bates Orthodontics is simply the BEST!! From the office, to the staff & Dr. Bates himself, my family has had a... WONDERFUL experience! Dr. Bates has done orthodontic treatment on myself, my husband & now my son. I work in the dental field as a hygienist, & from seeing the results from Dr. Bates’ work on several of my patients, I knew he was the right orthodontist to choose for my family. I always encourage my own patients to go for several consultations to find the right fit - make sure THIS place is on your list!read more
Sarah Moore
Sarah Moore
19:07 19 Mar 20
Being the newest employee at Bates Orthodontics, I was excited to join a team that I have heard so many great things... about. Everyone was so welcoming and have been every day since. I can see why so many people enjoy receiving treatment here. Dr. Bates is beyond knowledgeable and stays up-to-date on any new orthodontic treatments. I have never been in an office that cares so much about their patients’ wants and needs. I am so happy to be joining this family and helping patients feel confident with their smile.read more
Jennifer Cutright
Jennifer Cutright
18:26 19 Mar 20
I have been working for Bates Orthodontics for almost 4 years now. From day one is was nothing short of an amazing team... and positive environment. I went through braces and recently had them taken off this past fall. Not only do my teeth look great, but it also brought back more confidence in myself. I have been showing off my smile everywhere since!! Dr. Bates is extremely professional, knowledgeable, and caring. He really takes the time to work with each patient and their needs. He truly goes above and beyond. I love being apart of the Bates Braces family!read more
Abigail Fulgham
Abigail Fulgham
14:41 19 Mar 20
I've been working with Bates Orthodontics for 5 years now. I am so fortunate to be apart of an outstanding team! Not... only are the girls the best team players, but Dr. Bates is an excellent orthodontist that works hard to get a great outcome on each patient's treatment. You will NOT regret visiting our office for your complimentary consultation! We would love to meet you and have you apart of our Bates Braces family!read more
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Northside West End Chesterfield