Bates Orthodontics Reviews
TESTIMONIALS FROM OUR PATIENTS
RICHMOND’S TOP RATED ORTHODONTIST
We pride ourselves in being one of the top rated orthodontists in the Richmond, Virginia area. We are also a Platinum+ Invisalign Provider serving West End, Mechanicsville, and Chesterfield.
Michelle McCollum
17:26 22 Jul 21
We love this practice and all of the staff!! Being new to the area, we are so thankful to have found them! So warm... and friendly, even at all of the various locations.read more
Joan Brown
19:50 21 Jul 21
The staff at Bates Orthontics is professional and warm, and my child (7 years old) felt very comfortable being there!
James Stallworth
14:58 27 Jun 21
As a retired military member while in the military having braces were against regulations due always being forward... deployed and your orthodontist was stateside unable to complete your treatment and three kids that needed them more than I. Once they flew the nest I knew my chance had arrived along with Invisalign.Dr. Bates office and staff have made me feel comfortable with my age and walking in the office filled with teenagers. I'm smiling more now than I have before and in front of the camera instead of behind it.Thanks Dr. Bates and staff!!read more
me me
14:26 15 Jun 21
Your service was excellent from start to finish. Your staff was so delightful and helpful. A joy to work with. I... would recommend Bates Orthodontist to any one. Bates is the best!! Thank you so much for a wonderful experience!Doris S.read more
Amy McCormick
17:51 09 Jun 21
Top notch orthodontics office!! Dr. Bates and all of the staff are The Best!! Always a great experience at each... appointment. Dr. Bates has worked his magic with all of my children. My third child got her braces off today and she hasn’t stopped smiling! Bringing the forth one in soon!!! Thank you Dr. Bates!!!read more
Christy Grigg
13:45 25 Mar 21
I absolutely love the service I have at the Glen Allen location! Everyone is so accommodating and polite! You guys rock!
Raven Newman
01:25 04 Nov 20
10/10 recommend Bates Orthodontics. Their staff is so accommodating on making sure you can get your appointment at a... convenient time to work with your schedule. The girls up front are always so sweet and kind, and remember you when you come in. They’re also incredibly helpful if you call and have questions. Jenny was phenomenal and wonderful to work with. She gives you all the options for payment methods and explains the process thoroughly. Dr Bates gave me an better diagnosis and different treatment options than any other practice I had checked out prior. Also, couldn’t beat the price quote. Hands down more reasonable than any other orthodontist I’d gotten a consult with.read more
Mignon Robinson
07:20 20 Oct 20
Dr. Bates and his staff provide a great service. Professional, thoughtful and, most importantly, Dr. Bates stays... current with what’s happening in the world of orthodontics. The office has a very friendly feel and you know you are in good and informed hands when getting work done here. No one will regret getting orthodontic services at this clinic.read more
Small Thyme Bites
01:56 18 Sep 20
I am so impressed with Dr.Bates and the entire staff. My son and I never have to wait, everyone is always respectful. ... We’ve always been updated on office policy in a convenient uncomplicated way.Grateful,Tiffany Stephensread more
Janet Cole
17:57 17 Aug 20
Bates Orthodontics has been an amazing experience twice now for their expertise in braces. Dr. Bates has got to be the... most up-to-date and knowledgeable Orthodontist in this area and has never failed to beautifully create a smile that we’re proud of. Highly recommend this practice and have several times with the same results for those families as well. The staff is priceless with their personal care, always smiling and happy and very efficient. We have never waited for an appointment and they are always on time, state of the art equipment and comfortable modern offices. Simply the best all around.read more
Sevda N
16:30 26 Jul 21
Dr. Bates and his staff are personable, friendly, professional, efficient, and provide a great in office experience.... As a patient who is getting Invisalign treatment they hear my concern and have tailored my treatment plan to address my needs.read more
Holden
18:20 14 Jul 21
Absolutely love it here! The staff are very knowledgeable and charismatic. I definitely recommend anyone in need of an... orthodontist to come see Dr. Bates!read more
Vannessa Gilchrist
12:25 02 Jul 21
Had braces in high school but never went through with wearing the retainer after. My teeth shifted and I started... getting gaps in my teeth. Dr.Bates and his staff are amazing and went step by step on the process for Invisalign. Made me feel comfortable and excited to see how this process goes! ❤️ 🙌🏽read more
Paola Ely
13:21 26 May 21
You'll be spoiled here with great customer service, clean everything, and high tech tools. My favorite is the big TV... screen on the ceiling where I can watch Netflix while I get my teeth checked out. Also, Dr. Bates knows his stuff. I can trust him to have my best interest in mind.read more
Stephanie Rowan
16:55 29 Apr 21
Everyone here is so friendly and professional. Both of my kids have gotten braces with Dr. Bates and they have done an... amazing job. With so many offices to choose from, they are always convenient. We especially love working with Taniqua!read more
Antonee Morton
19:06 27 Apr 21
Amazing orthodontist great staff make you feel very comfortable so far I’ve gotten great results
Ellie Haigler
01:06 23 Apr 21
great experience, 10/10, highly recommended if you need braces. great custom service and quality braces and experience... and great outcome.read more
Mary Martin
03:40 23 Mar 21
Absolutely LOVED each and every staff member at Bates Orthodontics! From the receptionists, to the orthodontist techs,... everyone was so friendly and pleasant! I started my invisalign treatment about 1 week ago with Bates Orthodontics and I can not wait to follow up and continue treatment over these next 18 months! Highly recommend!read more
Sarah Bergh
16:42 18 Mar 21
This is a beautiful and clean office and the staff is friendly and attentive. I feel very well taken care of at this... office!read more
Richard Allgood
21:41 22 Sep 20
Very nice facility with friendly, helpful and happy staff. Looks like everyone working there enjoys their job and that... alone makes for a great experience. Options for my sons procedure were well explained and reasonably priced with a nice payment option if needed.read more
Cara Pick
02:27 20 Mar 20
Dr. Bates is awesome to say the least! I had a special scenario that needed to be dealt with for a tooth extraction.... His office was able to get me in quickly and use technology for making my retainer that was super simple and accurate. Their office is so clean and inviting and their staff is very welcoming and professional! I would trust Dr. Bates with any of my orthodontic needs.read more
Nicole Perretta
19:43 13 Jul 21
I used the Chester location and I am SO PLEASED with the customer service and overall experience my son and I received... from consultation to application. Dr. Bates takes his time to listen to questions and explain procedures during consultation. And our technician today, Taniqua, was SO FRIENDLY! She explained everything she was doing during the process, going out of her way to make my son feel comfortable while getting his braces put on. I would absolutely recommend anyone to schedule a consultation with them if you are shopping for braces!read more
To undefeated Yt
16:34 09 Jul 21
Bates Orthodontics is very professional, friendly, and courteous. They took care of my grandsons braces and explained... each process. I would recommend them. Thanks so much.read more
Shelbie Johnson
14:56 09 Jul 21
I was very pleased with the service that Dr. Bates and his staff provided my son and I. The first visit my and I was... met with nothing but smiling faces. Dr. Bates was awesome and so was his staff. The second visit was as the first visit absolutely wonderful. My son felt comfortable with the whole process of getting braces. The young lady who assisted my son today was wonderful. Thank you for making this experience a good one.read more
Allan Gilchrist
23:12 11 Jun 21
Outstanding, professional, caring staff that answered all my questions and took very good care of me and made sure I... was completely comfortable and understood everything that was going to happen throughout the process. Caring receptionist that was professional and welcoming from the moment I walked in and not only helped me with everything, but was able to help the Spanish only speaking parents that had brought their child in for their appointment. They are very military friendly and can work with almost any budget you have.read more
Kierra B
19:22 10 Jun 21
I absolutely love this office, they make you feel comfortable, very informative with everything schedule to work around... your schedule!!! I have recommended this place to EVERYONE ❤️read more
Portia Smith
16:16 11 May 21
This dentist office are the best I have been to. They are very friendly and kind. I recommend them to anyone who needs... an Orthodontis. My daughter got her braces and it took no time for approval nor did it take long for the braces to be installed. Keep doing what your doing Bates Orthodontisread more
Amber Jones
23:40 05 May 21
We love Bates an the staff! They did an amazing job on my daughter’s teeth! She is so happy an can’t stop smiling!... Thanks so much guys for the amazing work! Taniqua you are the BEST! We will miss you!!! Thanks for everything with Aniya!read more
Leelee Roe
02:09 05 May 21
My son recieved his braces today i was so excited 😁.Bates Orthodontics has a great team both visits we felt welcomed... and very comfortable. Very friendly enviroment ive already recommended to my family .thanks so much for making my son feel comfortable .p.s Lisaread more
Shekita Garrett
19:50 04 May 21
Everyone is so friendly and welcoming this is by far the best orthodonics office in chester even if you have anxiety... they will put you at ease all staff had mask on but you could still see that they all were smiling i really enjoyed my visit today and looking forward to my next appointment and new smile thank you Dr.Bates and your lovely staff the best of the best!!read more
Laurie-Nate Mathis
15:08 20 Apr 21
Everyone at the Chesterfield office is extremely friendly, efficient, and so knowledgeable. Dr. Bates does a great job... of explaining everything in detail. We feel confident we’re getting the best treatment possible. We highly recommend Dr. Bates Orthodontics!read more
No No
17:43 18 Aug 20
Our experience was great!From the moment we walked in the door all staff were helpful and kind.Dr. Bates explains... everything including different treatment plans and the reasons one may work better than the other. Quick appointment times available.We highly recommend Bates Orthodontics to anyone needing his specialty!read more
Megan S.
19:35 20 Mar 20
Bates Orthodontics is simply the BEST!! From the office, to the staff & Dr. Bates himself, my family has had a... WONDERFUL experience! Dr. Bates has done orthodontic treatment on myself, my husband & now my son. I work in the dental field as a hygienist, & from seeing the results from Dr. Bates’ work on several of my patients, I knew he was the right orthodontist to choose for my family. I always encourage my own patients to go for several consultations to find the right fit - make sure THIS place is on your list!read more
Sarah Moore
19:07 19 Mar 20
Being the newest employee at Bates Orthodontics, I was excited to join a team that I have heard so many great things... about. Everyone was so welcoming and have been every day since. I can see why so many people enjoy receiving treatment here. Dr. Bates is beyond knowledgeable and stays up-to-date on any new orthodontic treatments. I have never been in an office that cares so much about their patients’ wants and needs. I am so happy to be joining this family and helping patients feel confident with their smile.read more
Jennifer Cutright
18:26 19 Mar 20
I have been working for Bates Orthodontics for almost 4 years now. From day one is was nothing short of an amazing team... and positive environment. I went through braces and recently had them taken off this past fall. Not only do my teeth look great, but it also brought back more confidence in myself. I have been showing off my smile everywhere since!! Dr. Bates is extremely professional, knowledgeable, and caring. He really takes the time to work with each patient and their needs. He truly goes above and beyond. I love being apart of the Bates Braces family!read more
Abigail Fulgham
14:41 19 Mar 20
I have been to a few orthodontist about my concerns with my bite and Dr. Bates is the first to put me at ease. Dr.... Bates is very thorough when explaining each step of my Invisalign treatment. The team at Bates Orthodontics is outstanding and proud to be apart of this team!! So thankful for this amazing group!read more
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