Kind Words
See Why Our Patients are Raving
At Bates Orthodontics, we’re reimagining orthodontic care. We are committed to outrageous quality with exceptional service – but don’t just take our word for it.

These Kind Words Make Our Day
We work hard to make our patients happy and these words affirm the work we put in each day. We hope they show the many different aspects we consider when working with patients including quality care, patient experience, and excellent results.
I absolutely love the service I have at the Glen Allen location! Everyone is so accommodating and polite! You guys
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I absolutely love the service I have at the Glen Allen location! Everyone is so accommodating and polite! You guys rock!
Christy Grigg
Definitely the best Orthodontist around. The staff is amazing and always makes sure you’re comfortable! They are also fast and
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Definitely the best Orthodontist around. The staff is amazing and always makes sure you’re comfortable! They are also fast and efficient- my appointments usually only take 15 minutes! I would recommend this orthodontist to anyone.
Sophie Wilson
Katelin Heim
Being the newest employee at Bates Orthodontics, I was excited to join a team that I have heard so many
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Being the newest employee at Bates Orthodontics, I was excited to join a team that I have heard so many great things about. Everyone was so welcoming and have been every day since. I can see why so many people enjoy receiving treatment here. Dr. Bates is beyond knowledgeable and stays up-to-date on any new orthodontic treatments. I have never been in an office that cares so much about their patients’ wants and needs. I am so happy to be joining this family and helping patients feel confident with their smile.
Sarah Moore
I have been working for Bates Orthodontics for almost 4 years now. From day one is was nothing short of
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I have been working for Bates Orthodontics for almost 4 years now. From day one is was nothing short of an amazing team and positive environment. I went through braces and recently had them taken off this past fall. Not only do my teeth look great, but it also brought back more confidence in myself. I have been showing off my smile everywhere since!! Dr. Bates is extremely professional, knowledgeable, and caring. He really takes the time to work with each patient and their needs. He truly goes above and beyond. I love being apart of the Bates Braces family!
Jennifer Cutright
Very friendly staff, super helpful. They made my visit quick and painless.
Jeffolomew
I’ve been working with Bates Orthodontics for 5 years now. I am so fortunate to be apart of an outstanding
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I’ve been working with Bates Orthodontics for 5 years now. I am so fortunate to be apart of an outstanding team! Not only are the girls the best team players, but Dr. Bates is an excellent orthodontist that works hard to get a great outcome on each patient’s treatment. You will NOT regret visiting our office for your complimentary consultation! We would love to meet you and have you apart of our Bates Braces family!
Abigail Fulgham
Best staff & service around! Dr. Bates and his team are friendly, professional & will make your orthodontic experience a
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Best staff & service around! Dr. Bates and his team are friendly, professional & will make your orthodontic experience a great one!
Sarah Forest
We love Bates Orthodontics! Dr. Bates is a terrific orthodontist and his staff is excellent. My son’s teeth were all
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We love Bates Orthodontics! Dr. Bates is a terrific orthodontist and his staff is excellent. My son’s teeth were all over the place and now they truly look great thanks to Dr. Bates. They always saw us immediately, the locations are very convenient and he walked us through the entire process. Dr. Bates also took the time to answer any questions we had and really cared about my son’s progress. He even scheduled an appointment right before the school year so my son could have his braces removed before school started. In addition, his office really goes above and beyond just the time in the chair, they even throw great events for the kids who are patients. I would highly recommend Dr. Bates if you are looking for an orthodontist in the Richmond area.
Ben Scandlen


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