Kind Words

See Why Our Patients are Raving

At Bates Orthodontics, we’re reimagining orthodontic care. We are committed to outrageous quality with exceptional service – but don’t just take our word for it.

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These Kind Words Make Our Day

We work hard to make our patients happy and these words affirm the work we put in each day. We hope they show the many different aspects we consider when working with patients including quality care, patient experience, and excellent results.

Average Rating: 5.0 stars (based on 4,194 ratings)

the staff is very helpful and will provide you with everything

Shalanda Blanding

We have had such a great experience with dr Bates and his staff! This was our first go around with

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Read Moore “Kristin Perini”

Kristin Perini

The best customer service I have ever received from a doctors office. They are very thorough, and didn’t hurt my

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Read Moore “Tracey Holmes-Henson”

Tracey Holmes-Henson

Very professional team, my location is Chester and every time I go my appointment doesn’t take more than 15 min.

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Read Moore “Veronica Navarro”

Veronica Navarro

We have had a wonderful experience at Bates Orthodontics. Dr. Bates and his staff are so friendly and nice and

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Read Moore “Katie Wolfe Bradshaw”

Katie Wolfe Bradshaw

My daughter just got her braces off with Dr.Bates ! Dr.Bates and his team are so wonderful and make this

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Read Moore “Traci Daniel Hall”

Traci Daniel Hall

Just plain fantastic – highly recommend

Regina Ryan

Dr. Bates and his Staff are very professional, caring, and organized orthodontic practice. Everyone is so friendly, gentle and helpful.

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Read Moore “Olguita Sparks”

Olguita Sparks

Excellent service and staff! I would wholeheartedly recommend Dr. Bates and his team to anyone looking for an orthodontist.

Jesse Andrés Baez

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Comparison Point	Traditional Braces	Invisalign	LightForce
Technology & Materials	Metal or ceramic brackets	SmartTrack material	3D printing technology, polycrystalline material
Customization	Standard brackets adjusted manually	Custom-made aligners	Custom-fit brackets
Treatment Process	Periodic adjustments, typically every 6-8 weeks	Series of aligners, check-ups every 10-12+ weeks	Custom brackets, check-ups every 10-12+ weeks
Comfort & Aesthetics	Visible brackets and wires, can cause irritation	Smooth, comfortable, nearly invisible	Custom-fit, clear brackets
Effectiveness & Treatment Time	Effective for all cases, 18-24 months	Effective for wide range, 12-18 months	Precision movements, similar or shorter time
Availability & Provider Experience	Widely available	Widely available	Growing availability
Post-Treatment Maintenance	Retainers required	Vivera retainers	Custom retainers
Adjustability During Treatment	Orthodontist adjusts brackets and wires	Removable aligners, new aligners if needed	Fixed brackets, orthodontist adjustments
Patient Compliance	Fixed, no compliance issues for tooth movement	Requires 20-22 hours per day wear	Fixed, no compliance issues for tooth movement
Lifestyle and Convenience	Some food restrictions, regular cleaning	Removable for eating and special occasions	Fixed, some food restrictions, regular cleaning
Visibility and Social Impact	Visible, may affect speech	Nearly invisible, minimal impact on speech	Clear brackets, less noticeable, minimal impact on speech