See Why Our Patients are Raving

I absolutely love Bates Orthodontics! Everyone is so wonderful and super nice. I feel very comfortable with the self-ligating clear braces, the rubbers, and everything that goes with this process. This is my first time getting braces, and so far I’ve had the best experience! I’m not able to get colors due to my job, and they have been very understanding and cooperative with keeping everything transparent. I am so happy with my decision to go to Bates Orthodontics, and I would definitely recommend it to anyone that is interested.

This was the most professional, expedited and friendly experience I’ve ever had with an orthodontist office. The front desk is extremely responsive and helpful – I was able to connect with someone and schedule an appointment immediately. The text messaging feature to communicate, request appointments, and ask questions is super helpful. The office was beautiful and clean I am happy to have found this great team!!!

My daughter and I love coming to her appointments at Bates. The staff and Dr. Bates are so accommodating and pleasant to work with. They are very knowledgeable and have made this experience an enjoyable one. 10/10–would definitely recommend!

I used the Chester location and I am SO PLEASED with the customer service and overall experience my son and I received from consultation to application. Dr. Bates takes his time to listen to questions and explain procedures during consultation. And our technician today, Taniqua, was SO FRIENDLY! She explained everything she was doing during the process, going out of her way to make my son feel comfortable while getting his braces put on. I would absolutely recommend anyone to schedule a consultation with them if you are shopping for braces!

Bates Orthodontics is very professional, friendly, and courteous. They took care of my grandsons braces and explained each process. I would recommend them. Thanks so much.

Outstanding, professional, caring staff that answered all my questions and took very good care of me and made sure I was completely comfortable and understood everything that was going to happen throughout the process. Caring receptionist that was professional and welcoming from the moment I walked in and not only helped me with everything, but was able to help the Spanish only speaking parents that had brought their child in for their appointment. They are very military friendly and can work with almost any budget you have.