See Why Our Patients are Raving

Dr. Bates and his team do a great job with orthodontics. I got Invisalign at Bates Braces which is apparently a rapidly growing procedure for adults. Not only was the Bates team quick, well coordinated, and easy to work with, Dr. Bates himself was great! He took time to explain the implications of the different steps. Because of that, I felt prepared for the journey of wearing Invisalign aligners as an adult. He was also conscientious about discussing things that, from his perspective were important, but had an optional component. Getting my input as the patient was important to Dr. Bates. Combined with his professional expertise, this made for a great experience. I’m so glad I was able to work with Bate’s Braces. Now my teeth look great!

We love Bates Orthodontics! Dr. Bates is a terrific orthodontist and his staff is excellent. My son’s teeth were all over the place and now they truly look great thanks to Dr. Bates. They always saw us immediately, the locations are very convenient and he walked us through the entire process. Dr. Bates also took the time to answer any questions we had and really cared about my son’s progress. He even scheduled an appointment right before the school year so my son could have his braces removed before school started. In addition, his office really goes above and beyond just the time in the chair, they even throw great events for the kids who are patients. I would highly recommend Dr. Bates if you are looking for an orthodontist in the Richmond area.

Bates Orthodontics is absolutely amazing! Insurance covered my son’s full treatment. Every single person in that office was so helpful and knowledgeable. I love going into an office and everyone greets you! Shout out to Bates Orthodontics Short Pump!

My oldest child saw Dr. Bates and his team several years ago and now that my youngest child needs orthodontia care, there is nowhere else we would rather go! Dr. Bates and his team are phenomenal. They are warm and welcoming from the moment you walk in the door. Everyone we have interacted with has been so kind and made both of my girls feel totally comfortable at every visit. From the office staff, to the Ortho assistants, to the doctor himself — the entire team is exceptional and great at what they do. I absolutely recommend this team for your family’s orthodontia needs!