See Why Our Patients are Raving
At Bates Orthodontics, we’re reimagining orthodontic care. We are committed to outrageous quality with exceptional service – but don’t just take our word for it.
These Kind Words Make Our Day
We work hard to make our patients happy and these words affirm the work we put in each day. We hope they show the many different aspects we consider when working with patients including quality care, patient experience, and excellent results.
I have been working for Bates Orthodontics for almost 4 years now. From day one is was nothing short of… an amazing team and positive environment. I went through braces and recently had them taken off this past fall. Not only do my teeth look great, but it also brought back more confidence in myself. I have been showing off my smile everywhere since!! Dr. Bates is extremely professional, knowledgeable, and caring. He really takes the time to work with each patient and their needs. He truly goes above and beyond. I love being apart of the Bates Braces family! Read Moore “Jennifer Cutright”
Very friendly staff, super helpful. They made my visit quick and painless.
I’ve been working with Bates Orthodontics for 5 years now. I am so fortunate to be apart of an outstanding… team! Not only are the girls the best team players, but Dr. Bates is an excellent orthodontist that works hard to get a great outcome on each patient’s treatment. You will NOT regret visiting our office for your complimentary consultation! We would love to meet you and have you apart of our Bates Braces family! Read Moore “Abigail Fulgham”
Best staff & service around! Dr. Bates and his team are friendly, professional & will make your orthodontic experience a… great one! Read Moore “Sarah Forest”
We love Bates Orthodontics! Dr. Bates is a terrific orthodontist and his staff is excellent. My son’s teeth were all… over the place and now they truly look great thanks to Dr. Bates. They always saw us immediately, the locations are very convenient and he walked us through the entire process. Dr. Bates also took the time to answer any questions we had and really cared about my son’s progress. He even scheduled an appointment right before the school year so my son could have his braces removed before school started. In addition, his office really goes above and beyond just the time in the chair, they even throw great events for the kids who are patients. I would highly recommend Dr. Bates if you are looking for an orthodontist in the Richmond area. Read Moore “Ben Scandlen”
Love Bates Ortho! Staff is very welcoming and friendly, easy to work with. I felt that Dr. Bates understood my… needs and is a great listener! Thanks for everything, love my smile now! Would recommend Bates Orthodontics for anyone needing ortho services. Read Moore “Sue Beckman”
Dr. Bates and his team are the BEST! They are so kind and truly think of everything. I love the… games in the waiting room, the goodie bags, and Scout the office therapy dog! Dr. Bates is clearly an expert in all things Ortho, I would recommend them to anyone. Read Moore “Brittany McBean”
The staff is super friendly and Dr. Bates is as knowledgable as he is kind. I hate going to the… dentist, I love going to my orthodontist! Read Moore “Conor Day”
Dr. Bates and his staff have been wonderful, it is evident in their commitment to their profession. My 12 year… old has had a very positive experience in getting braces and we look forward to the follow ups. Read Moore “Jeff Faries”