Kind Words
See Why Our Patients are Raving
At Bates Orthodontics, we’re reimagining orthodontic care. We are committed to outrageous quality with exceptional service – but don’t just take our word for it.

These Kind Words Make Our Day
We work hard to make our patients happy and these words affirm the work we put in each day. We hope they show the many different aspects we consider when working with patients including quality care, patient experience, and excellent results.
I’ve been working with Bates Orthodontics for 5 years now. I am so fortunate to be apart of an outstanding
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I’ve been working with Bates Orthodontics for 5 years now. I am so fortunate to be apart of an outstanding team! Not only are the girls the best team players, but Dr. Bates is an excellent orthodontist that works hard to get a great outcome on each patient’s treatment. You will NOT regret visiting our office for your complimentary consultation! We would love to meet you and have you apart of our Bates Braces family!
Abigail Fulgham
I went to Dr. Bates for numerous things, crooked teeth, alignment, and TMJ issues. Dr. Bates treated my crooked teeth
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I went to Dr. Bates for numerous things, crooked teeth, alignment, and TMJ issues. Dr. Bates treated my crooked teeth without necessitating a full alignment when other orthodontists wouldn’t (and it was super reasonably priced), he was flexible with my time constraints (on when I would be moving), and most importantly he changed my life with my TMJ. I have no words to describe how incredibly overwhelmed I was that Dr. Bates helped stop the constant pain I had in my jaw and ear from the TMJ. I felt like crying tears of joy because it was absolutely affecting my everyday life. Although, my TMJ isn’t completely gone, the everyday pain is no longer an issue. I cannot thank Dr. Bates and his staff enough for completely changing my life. Thank you from the bottom of my heart. If you’re contemplating an orthodontist, I urge you. Please look no further. Bates Orthodontics is where you need to go
Tiffany Ngo
Kim Gunter
Sheena Patrick
Outstanding, professional, caring staff that answered all my questions and took very good care of me and made sure I
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Outstanding, professional, caring staff that answered all my questions and took very good care of me and made sure I was completely comfortable and understood everything that was going to happen throughout the process. Caring receptionist that was professional and welcoming from the moment I walked in and not only helped me with everything, but was able to help the Spanish only speaking parents that had brought their child in for their appointment. They are very military friendly and can work with almost any budget you have.
Allan Gilchrist
I absolutely love this office, they make you feel comfortable, very informative with everything schedule to work around your schedule!!!
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I absolutely love this office, they make you feel comfortable, very informative with everything schedule to work around your schedule!!! I have recommended this place to EVERYONE ❤️
Kierra B
My son recieved his braces today i was so excited 😁.Bates Orthodontics has a great team both visits we felt
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My son recieved his braces today i was so excited 😁.Bates Orthodontics has a great team both visits we felt welcomed and very comfortable. Very friendly enviroment ive already recommended to my family .thanks so much for making my son feel comfortable .p.s Lisa
Leelee Roe
Everyone is so friendly and welcoming this is by far the best orthodonics office in chester even if you have
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Everyone is so friendly and welcoming this is by far the best orthodonics office in chester even if you have anxiety they will put you at ease all staff had mask on but you could still see that they all were smiling i really enjoyed my visit today and looking forward to my next appointment and new smile thank you Dr.Bates and your lovely staff the best of the best!!
Shekita Garrett
As a retired military member while in the military having braces were against regulations due always being forward deployed and
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As a retired military member while in the military having braces were against regulations due always being forward deployed and your orthodontist was stateside unable to complete your treatment and three kids that needed them more than I. Once they flew the nest I knew my chance had arrived along with Invisalign. Dr. Bates office and staff have made me feel comfortable with my age and walking in the office filled with teenagers. I’m smiling more now than I have before and in front of the camera instead of behind it. Thanks Dr. Bates and staff!!
James Stallworth


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