Kind Words
See Why Our Patients are Raving
At Bates Orthodontics, we’re reimagining orthodontic care. We are committed to outrageous quality with exceptional service – but don’t just take our word for it.
These Kind Words Make Our Day
We work hard to make our patients happy and these words affirm the work we put in each day. We hope they show the many different aspects we consider when working with patients including quality care, patient experience, and excellent results.
Was pleasantly surprised by the wonderful staff, who were very friendly and made me feel at ease. Also loved their
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Was pleasantly surprised by the wonderful staff, who were very friendly and made me feel at ease. Also loved their treatment options and was able to find one that worked well for me
Amy Guzulaitis
Katelin Heim
Dr. Bates and his team do a great job with orthodontics. I got Invisalign at Bates Braces which is apparently
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Dr. Bates and his team do a great job with orthodontics. I got Invisalign at Bates Braces which is apparently a rapidly growing procedure for adults. Not only was the Bates team quick, well coordinated, and easy to work with, Dr. Bates himself was great! He took time to explain the implications of the different steps. Because of that, I felt prepared for the journey of wearing Invisalign aligners as an adult. He was also conscientious about discussing things that, from his perspective were important, but had an optional component. Getting my input as the patient was important to Dr. Bates. Combined with his professional expertise, this made for a great experience. I’m so glad I was able to work with Bate’s Braces. Now my teeth look great!
Kara Zinchuck
We love Bates Orthodontics! Dr. Bates is a terrific orthodontist and his staff is excellent. My son’s teeth were all
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We love Bates Orthodontics! Dr. Bates is a terrific orthodontist and his staff is excellent. My son’s teeth were all over the place and now they truly look great thanks to Dr. Bates. They always saw us immediately, the locations are very convenient and he walked us through the entire process. Dr. Bates also took the time to answer any questions we had and really cared about my son’s progress. He even scheduled an appointment right before the school year so my son could have his braces removed before school started. In addition, his office really goes above and beyond just the time in the chair, they even throw great events for the kids who are patients. I would highly recommend Dr. Bates if you are looking for an orthodontist in the Richmond area.
Ben Scandlen
Alexa Bates
Had braces in high school but never went through with wearing the retainer after. My teeth shifted and I started
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Had braces in high school but never went through with wearing the retainer after. My teeth shifted and I started getting gaps in my teeth. Dr.Bates and his staff are amazing and went step by step on the process for Invisalign. Made me feel comfortable and excited to see how this process goes! ❤️ 🙌🏽
Vannessa Gilchrist
Keyana wright
The staff is very friendly and the location is always clean I would highly recommend them to my friends and
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The staff is very friendly and the location is always clean I would highly recommend them to my friends and family
Heilie Sheppard
Wonderful, friendly, knowledgeable staff! Dr. Bates is the best!! I’ve always desired to straighten my teeth and I’m grateful to
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Wonderful, friendly, knowledgeable staff! Dr. Bates is the best!! I’ve always desired to straighten my teeth and I’m grateful to Dr. Bates and his team for their quality, professional work. I started my Invisalign adventure in January and they have made the whole process smooth and affordable. I’m very pleased I chose Bates Orthodontics!
Britton Osborne Smith
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