See Why Our Patients are Raving

My daughter and I love coming to her appointments at Bates. The staff and Dr. Bates are so accommodating and pleasant to work with. They are very knowledgeable and have made this experience an enjoyable one. 10/10–would definitely recommend!

I used the Chester location and I am SO PLEASED with the customer service and overall experience my son and I received from consultation to application. Dr. Bates takes his time to listen to questions and explain procedures during consultation. And our technician today, Taniqua, was SO FRIENDLY! She explained everything she was doing during the process, going out of her way to make my son feel comfortable while getting his braces put on. I would absolutely recommend anyone to schedule a consultation with them if you are shopping for braces!

I’ve been working with Bates Orthodontics for 5 years now. I am so fortunate to be apart of an outstanding team! Not only are the girls the best team players, but Dr. Bates is an excellent orthodontist that works hard to get a great outcome on each patient’s treatment. You will NOT regret visiting our office for your complimentary consultation! We would love to meet you and have you apart of our Bates Braces family!

I went to Dr. Bates for numerous things, crooked teeth, alignment, and TMJ issues. Dr. Bates treated my crooked teeth without necessitating a full alignment when other orthodontists wouldn’t (and it was super reasonably priced), he was flexible with my time constraints (on when I would be moving), and most importantly he changed my life with my TMJ. I have no words to describe how incredibly overwhelmed I was that Dr. Bates helped stop the constant pain I had in my jaw and ear from the TMJ. I felt like crying tears of joy because it was absolutely affecting my everyday life. Although, my TMJ isn’t completely gone, the everyday pain is no longer an issue. I cannot thank Dr. Bates and his staff enough for completely changing my life. Thank you from the bottom of my heart. If you’re contemplating an orthodontist, I urge you. Please look no further. Bates Orthodontics is where you need to go

Outstanding, professional, caring staff that answered all my questions and took very good care of me and made sure I was completely comfortable and understood everything that was going to happen throughout the process. Caring receptionist that was professional and welcoming from the moment I walked in and not only helped me with everything, but was able to help the Spanish only speaking parents that had brought their child in for their appointment. They are very military friendly and can work with almost any budget you have.