See Why Our Patients are Raving

I used the Chester location and I am SO PLEASED with the customer service and overall experience my son and I received from consultation to application. Dr. Bates takes his time to listen to questions and explain procedures during consultation. And our technician today, Taniqua, was SO FRIENDLY! She explained everything she was doing during the process, going out of her way to make my son feel comfortable while getting his braces put on. I would absolutely recommend anyone to schedule a consultation with them if you are shopping for braces!

I went to Dr. Bates for numerous things, crooked teeth, alignment, and TMJ issues. Dr. Bates treated my crooked teeth without necessitating a full alignment when other orthodontists wouldn’t (and it was super reasonably priced), he was flexible with my time constraints (on when I would be moving), and most importantly he changed my life with my TMJ. I have no words to describe how incredibly overwhelmed I was that Dr. Bates helped stop the constant pain I had in my jaw and ear from the TMJ. I felt like crying tears of joy because it was absolutely affecting my everyday life. Although, my TMJ isn’t completely gone, the everyday pain is no longer an issue. I cannot thank Dr. Bates and his staff enough for completely changing my life. Thank you from the bottom of my heart. If you’re contemplating an orthodontist, I urge you. Please look no further. Bates Orthodontics is where you need to go.

Was pleasantly surprised by the wonderful staff, who were very friendly and made me feel at ease. Also loved their treatment options and was able to find one that worked well for me.

I have been to a few orthodontist about my concerns with my bite and Dr. Bates is the first to put me at ease. Dr. Bates is very thorough when explaining each step of my Invisalign treatment. The team at Bates Orthodontics is outstanding and proud to be apart of this team!! So thankful for this amazing group!