Kind Words
See Why Our Patients are Raving
At Bates Orthodontics, we’re reimagining orthodontic care. We are committed to outrageous quality with exceptional service – but don’t just take our word for it.

These Kind Words Make Our Day
We work hard to make our patients happy and these words affirm the work we put in each day. We hope they show the many different aspects we consider when working with patients including quality care, patient experience, and excellent results.
Was pleasantly surprised by the wonderful staff, who were very friendly and made me feel at ease. Also loved their
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Was pleasantly surprised by the wonderful staff, who were very friendly and made me feel at ease. Also loved their treatment options and was able to find one that worked well for me
Amy Guzulaitis
Best staff & service around! Dr. Bates and his team are friendly, professional & will make your orthodontic experience a
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Best staff & service around! Dr. Bates and his team are friendly, professional & will make your orthodontic experience a great one!
Sarah Forest
Katelin Heim
We love Bates Orthodontics! Dr. Bates is a terrific orthodontist and his staff is excellent. My son’s teeth were all
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We love Bates Orthodontics! Dr. Bates is a terrific orthodontist and his staff is excellent. My son’s teeth were all over the place and now they truly look great thanks to Dr. Bates. They always saw us immediately, the locations are very convenient and he walked us through the entire process. Dr. Bates also took the time to answer any questions we had and really cared about my son’s progress. He even scheduled an appointment right before the school year so my son could have his braces removed before school started. In addition, his office really goes above and beyond just the time in the chair, they even throw great events for the kids who are patients. I would highly recommend Dr. Bates if you are looking for an orthodontist in the Richmond area.
Ben Scandlen
Alexa Bates
Tarike Cosby
Emily Davis
Love Bates Ortho! Staff is very welcoming and friendly, easy to work with. I felt that Dr. Bates understood my
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Love Bates Ortho! Staff is very welcoming and friendly, easy to work with. I felt that Dr. Bates understood my needs and is a great listener! Thanks for everything, love my smile now! Would recommend Bates Orthodontics for anyone needing ortho services.
Sue Beckman
Real quick in and out ! Everyone was super friendly and Dr.Bates was very thorough and informative. Great with kids!
Tamatha Lin


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