See Why Our Patients are Raving

Dr. Bates and his staff are friendly, sincere, and eager to help their patients get their ideal smiles. If you are looking for an honest opinion that you can trust and an office that will provide you with top-notch quality dental-care then look no further than Bates Orthodontics! They also offer a multitude of payment plans too making treatment more achievable for everyone.

Such an amazing group of professionals!! They have been fabulous along every step of my daughter’s journey to get her Invisaline. Super friendly and informative. You feel like you are talking to a friend no matter what staff member you are with from the moment you are greeted by the front desk! The team members in this office are genuinely concerned about your experience with them and we feel right at home.

Everyone is so welcoming, energetic, and engaging here! While I was not initially happy to get braces, they made the environment so comforting and engaging that I was happy to walk in each time. Truly thankful for such an amazing experience, and Dr Bates and Taylor are truly some of the hardest workers out there who strive to be the best they can for the community around them! 😊

This office was very responsive to our online inquiry and appt. set-up. They confirmed my choice right away, Vanessa sent me online paperwork and an email requesting any additional info. that was needed! I had nothing to do once I got there but check -in. Everyone was so nice! Jenny the Treatment Coordinator answered all our questions, had our ins. benefits ready and knew all of the paperwork. We didn’t feel rushed at all, but it was organized! Who wants to spend all day in a dental office?!? We met the Dr. who was kind, welcoming and described what needed to be done and approx. how long it would take. My son felt comfortable proceeding so we signed up right away. We had already known what we were looking for and they were able to do his fist appt and digital scans right away. Even better that we didn’t have to make another appt to come back! Even the ortho. tech was great and worked with my son while I finished the paperwork. I found this office through our ins. co. website as I wanted to be able to use our benefits with someone in our plan. I’m so glad I did! It was an easy location, nice environment and I look forward to my son reaching his orthodontic goals with such a great place that really seems like a well oiled team with the caring of a family environment! Thank you all!

I absolutely love this office, they make you feel comfortable, very informative with everything schedule to work around your schedule!!! I have recommended this place to EVERYONE ❤️

I used the Chester location and I am SO PLEASED with the customer service and overall experience my son and I received from consultation to application. Dr. Bates takes his time to listen to questions and explain procedures during consultation. And our technician today, Taniqua, was SO FRIENDLY! She explained everything she was doing during the process, going out of her way to make my son feel comfortable while getting his braces put on. I would absolutely recommend anyone to schedule a consultation with them if you are shopping for braces!