Kind Words
See Why Our Patients are Raving
At Bates Orthodontics, we’re reimagining orthodontic care. We are committed to outrageous quality with exceptional service – but don’t just take our word for it.

These Kind Words Make Our Day
We work hard to make our patients happy and these words affirm the work we put in each day. We hope they show the many different aspects we consider when working with patients including quality care, patient experience, and excellent results.
The staff members were very welcoming. Would highly recommend anyone to do business with Bates Ortho
Bates Orthodontics is absolutely amazing! Insurance covered my son’s full treatment. Every single person in that office was so helpful
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Bates Orthodontics is absolutely amazing! Insurance covered my son’s full treatment. Every single person in that office was so helpful and knowledgeable. I love going into an office and everyone greets you! Shout out to Bates Orthodontics Short Pump!
My oldest child saw Dr. Bates and his team several years ago and now that my youngest child needs orthodontia
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My oldest child saw Dr. Bates and his team several years ago and now that my youngest child needs orthodontia care, there is nowhere else we would rather go! Dr. Bates and his team are phenomenal. They are warm and welcoming from the moment you walk in the door. Everyone we have interacted with has been so kind and made both of my girls feel totally comfortable at every visit. From the office staff, to the Ortho assistants, to the doctor himself — the entire team is exceptional and great at what they do. I absolutely recommend this team for your family’s orthodontia needs!
Great staff, great ortho experience, great atmosphere, thanks again Dr. Bates and everyone at the office.
The Bates are AMAZING! I’ve known Dr. Bates and his wife, Taylor, since Sheldon was in school at VCU. They
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The Bates are AMAZING! I’ve known Dr. Bates and his wife, Taylor, since Sheldon was in school at VCU. They are kind, family oriented, and Sheldon is an amazing orthodontist for people of all ages. I will take my 3 kids to Sheldon for sure!
Was pleasantly surprised by the wonderful staff, who were very friendly and made me feel at ease. Also loved their
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Was pleasantly surprised by the wonderful staff, who were very friendly and made me feel at ease. Also loved their treatment options and was able to find one that worked well for me


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