Terms of Service

Acceptance of Terms

By accessing or using the Bates Orthodontics website (the “Site”) or our services, you agree to comply with and be bound by these Terms of Service. If you do not agree, please discontinue use of our Site and services.

Services Provided

Bates Orthodontics provides orthodontic care and related services. Content on this Site is for general informational purposes only and is not a substitute for professional dental or medical advice.

Eligibility

You must be at least 18 years old or have parental consent to use our online forms or services.

Text Messaging Program

• Consent to Receive Messages: By providing your mobile number and opting in, you agree to receive text messages from Bates Orthodontics regarding appointment reminders, account notifications, conversational messages, and occasional promotional updates.
• Message Frequency: Message frequency varies.
• Rates: Message and data rates may apply depending on your mobile carrier.
• Opt-Out Instructions: You may opt out at any time by replying STOP to any text message.
• Help: For assistance, reply HELP or email [email protected].
• Privacy: Mobile information will NOT be shared with third parties for marketing purposes. Data will only be used as necessary to provide orthodontic care and related services.
• Customer Care Contact: Bates Orthodontics, 804-934-9292, [email protected].

Use of the Site

You agree not to use this Site for any unlawful purpose or in any way that may damage, disable, or impair our services. Unauthorized use or attempts to gain access to restricted areas are strictly prohibited.

Intellectual Property

All content on this Site—including text, graphics, logos, and images—is the property of Bates Orthodontics or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute Site content without prior written permission.

Third-Party Links

This Site may contain links to third-party websites. Bates Orthodontics is not responsible for the content or practices of these websites and does not endorse or guarantee their accuracy.

Limitation of Liability

To the fullest extent permitted by law, Bates Orthodontics shall not be liable for any damages arising from the use or inability to use our Site or services, including indirect, incidental, or consequential damages.

Disclaimer of Warranties

The Site and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict of law principles.

Modifications

Bates Orthodontics reserves the right to modify these Terms of Service at any time. Updates will be posted on this page with the revised effective date. Continued use of the Site after changes indicates acceptance of the revised terms.

Contact Us

For questions or support regarding these Terms of Service, please contact:

Bates Orthodontics
3800 Stillman Parkway, Ste. 101
Richmond, VA 23233
Phone: 804-934-9292
Email: [email protected]