Please note: If you have a traumatic injury or life-threatening condition, please call 911 or visit an emergency room.
True orthodontic emergencies are rare, but we’re available to you when they do occur. As a general rule, you should call the office whenever you experience severe pain or have a problem with your appliances. We’ll schedule an appointment to resolve the issue as soon as possible. If you are a current patient, our after-hours emergency number is (804) 316-9260.
You may be able to temporarily solve many problems yourself until you schedule an appointment with us. You’ll need to know the names of your appliances and understand how they work so you can identify what’s broken or out of place. After alleviating your discomfort, it’s still important to call our office right away to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions to your treatment plan.